Grow Brand Agency (Pty) Ltd is committed to transparency, data protection, and responsible use of information. By using this website, you agree to the terms below.
Company Details
Company NameGrow Brand Agency (Pty) Ltd
Trading NameGrow Brand
Registration Number2025/184484/07
Registered LocationCape Town, South Africa
PublisherGrow Brand Agency (Pty) Ltd
HostingSecure infrastructure (Webflow or equivalent)
01
Legal Notice
Grow Brand Agency (Pty) Ltd, trading as Grow Brand, is committed to transparency, data protection, and responsible use of information.
By accessing or using this website, you confirm that you have read, understood, and accepted this legal notice and privacy policy. If you do not agree with these terms, you must stop using the website immediately.
Grow Brand reserves the right to update or modify this legal notice at any time without prior notice. Updates become effective immediately upon publication.
Continued use of the website after updates confirms your acceptance of the revised terms.
02
Privacy Policy
We take your privacy seriously. This section explains how we collect, use, store, and protect your personal information in accordance with applicable laws, including the Protection of Personal Information Act (POPIA) in South Africa.
03
Data Collection
We only collect personal data that is necessary to deliver our services and improve your experience.
You may provide information when you:
Submit a contact form
Request a quote or proposal
Subscribe to updates or newsletters
Apply for a job
Communicate with us directly
Personal data collected may include:
Full name
Email address
Phone number
Company or business name
Project details and requirements
Any other information you choose to share
Providing this information is voluntary. If required information is not provided, we may not be able to deliver certain services.
04
How We Use Your Data
We use your data to:
Respond to enquiries and communicate with you
Deliver services and manage projects
Improve our website and service offering
Analyse user behaviour and performance
Send relevant updates or marketing communications where consent is given
We process your data based on legitimate business interests, contractual necessity, or your explicit consent.
05
Non-Personal Data Collection
We may automatically collect non-identifiable data such as:
IP address
Browser type and device
Pages visited and time spent
Referral sources
This data helps us improve website performance, identify technical issues, and understand user behaviour. This information does not personally identify you.
06
Recruitment and Candidate Data
If you apply for a role at Grow Brand, we collect your data for recruitment purposes. This includes:
Reviewing your application
Assessing qualifications and experience
Managing hiring processes
Considering you for future roles
Your data may be stored for up to 24 months unless you request deletion earlier. You may request access, correction, or deletion of your data at any time.
07
Data Sharing and Third Parties
We do not sell, rent, or trade your personal information. We may share data with trusted third-party providers where necessary to operate our business.
GoogleAnalytics and performance tracking
MailchimpEmail communications
PipedriveClient and project management
These providers are selected based on their compliance with data protection standards. We may also disclose information if required by law, necessary to protect our legal rights, or required to prevent fraud or security threats.
08
International Data Transfers
As we work with global clients and tools, your data may be processed outside South Africa. In such cases, we ensure that appropriate safeguards are in place and that data is handled in line with applicable data protection laws.
09
Your Rights Under POPIA
You have the right to:
Access the personal data we hold about you
Correct or update inaccurate data
Request deletion of your data
Object to or restrict processing
Withdraw consent at any time
Request transfer of your data
To exercise your rights, contact us with your details and request. We will respond within a reasonable timeframe.
You also have the right to lodge a complaint with the Information Regulator of South Africa.
10
Data Retention
We only retain personal data for as long as necessary. Retention periods depend on:
The purpose of data collection
Legal and regulatory requirements
Business and operational needs
Once data is no longer required, it is securely deleted or anonymised.
11
Data Security
We take reasonable technical and organisational steps to protect your data. This includes:
Secure hosting environments
Access control and restricted permissions
Use of encrypted connections where applicable
Regular monitoring and updates
Despite these measures, no online system is completely secure. You share information at your own risk.
12
Cookies and Tracking Technologies
We use cookies and similar technologies to improve your experience. Cookies help us:
Remember user preferences
Analyse site usage
Improve performance and functionality
You can manage or disable cookies through your browser settings. Some features of the website may not function correctly if cookies are disabled.
13
Third-Party Links
Our website may include links to third-party websites. We do not control these websites and are not responsible for their content, policies, or practices.
You should review their privacy policies before providing any personal data.
14
Minors
Our services are not intended for individuals under the age of 16. We do not knowingly collect personal data from minors without parental or guardian consent.
If such data is identified, it will be removed promptly.
15
Updates to This Policy
We may update this legal notice and privacy policy from time to time. Changes will be published on this page.
You are responsible for reviewing this page regularly to stay informed.
16
Contact
If you have any questions about this legal notice or how your data is handled, contact Grow Brand through the website.
We aim to respond promptly and resolve any concerns efficiently.